Customer Service Associate - Fresher

Full time
Industry Best
LocationIndia Calendar02/05/2019   Full time Industry Best

Job Responsibilities :

  1. Attract potential customers by product trial via phone.
  2. Resolves product or service problems by clarifying the customer's queries.
  3. It is a calling process and include cold outbound calls.
  4. Providing the target trials to customers per day.
  5. Maintain CRM and Communicate the same to Sales Team.
  6. You are expected to work on Daily and Monthly Target.
  7. Strict Adherence to KPI is expected.

Preferred skills


  1. Candidates who can speak fluently in Malayalam and English need to apply.
  2. Fluency in Tamil is an added advantage.
  3. Experience in Customer relations upto 1 year is an added advantage.
  4. However competitive and hard-working freshers are also welcome.
  5. He/She should be patient, empathetic, and passionately communicative.
  6. Focus on Customer Satisfaction.
  7. Ability to listen and active problem-solving skills.