Associate Software Engineers B.E., M.E., B.Tech,

Full time
Industry Best
Locationpune Calendar30/09/2018   Full time Industry Best

As a member of the global Customer Care team, you are asked to deliver the following:

  • First class support to our end users and retailers.
  • Troubleshooting and solving technical issues.
  • Provide professional purchase advice.
  • Provide personalized customer service by responding to the individual needs of the customer.
  • Ensure the highest level of customer satisfaction in all customer interactions.
  • Provide first class, professional end user and retail support via phone, email or chat to our customers in the UK, US or APAC region.

Responsibilities:

To be successful as a Technical Support Professional (US / UK Customer Service Support), this is the kind of profile we have in mind:

  • Excellent spoken and written English skills.
  • Graduate / Under Graduate / Fresher / upto 4 years of experience can apply.
  • Experience in customer service in an international work environment is a benefit.
    24 x 5 availability.
  • Ready to work in night shifts.
  • Good knowledge of MS Office applications.
  • Technical affinity.
  • Driven by quality and customer service.
  • Team player, quick learner and innovative thinker.
  • Excellent communication skills (written and spoken English) are must.

Venue Details:

TomTom India Pvt Ltd,
7th Floor, BINARIUS, Deepak Fertilizers Complex,
Shastri Nagar, Yerwada, Pune.

Apply

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